COVID-19: Limiting the Spread of Illness
UPDATED VISITOR POLICY
Due to COVID-19, we are temporarily restricting visitors at this time.
This update to our visitor policy is for the safety of our community, patients, physicians, and employees.
For the safety of everyone, we are unable to allow visitation for any patient that has been tested positive or is in the process of being tested for COVID-19.
We understand that it is difficult to not be able to visit or stay with a loved one while they are in the hospital. Please understand that our no-visitor policy during the COVID-19 pandemic is essential to support the health and safety of our caregivers.
The only exceptions to our no-visitor policy include:
- One healthy parent at a time for pediatric and neonatal intensive care unit patients.
- One healthy birth partner for labor, delivery, postpartum and recovery units.
- One healthy visitor to drop off and pick up all patients having procedures, including outpatient surgery, GI lab, radiology, and catheterization lab. Once the patient has arrived in the procedure area, the visitor must leave the hospital campus. Upon completion of the patient’s procedure, the family will be called and notified of next steps related to when the patient will be ready to go home and instructions for how to reunite with the patient at the hospital so they may go home.
- One healthy visitor to drop off a patient in the emergency department. Once the patient is taken back into the care area, the visitor must leave campus and wait for a phone call. Visitors may wait in their cars or at an off-campus location. The only exception to this is that one healthy parent of a patient under the age of 18 will be allowed back into the care area with their child.
- All tours, classes and events are cancelled until further notice.
- Exceptions to the policy may be made for those patients receiving end-of-life care or who have extraordinary circumstances, in which case the nursing supervisor will make the determination. Our nurse teams make these decisions and their decision is final.
Any visitor who exhibits signs and symptoms of illness may not visit hospitalized patients.
Disruptive individuals will be asked to leave the campus.
Thank you for helping us lower the risk of exposure our healthcare workers who are caring for our patients.
You can also call our COVID-19 information line at (626) 397-3777.
NOTICE: Tents Outside Emergency & Trauma Center
We have set up our surge tents proactively in case we need to expand our capacity to screen patients who could require hospital care. At this time (Monday, March 16), we do not need them. If we have a patient surge, we will activate use of the tents, alongside other measures that we have defined in our surge plan to free up beds and streamline care.
Directions & Parking
Find out how to get here and where to park. If you’re staying in the area, see our list of local services and hotels. Also find out how our ongoing construction could impact you.
Our general visiting hours are 11 a.m. to 8 p.m. daily. Some departments have specific visiting hours in place, so please reference the Visiting Hours by Department section below.
Please stop at the lobby information desk to obtain your visitor pass. Additional visitors will be asked to wait in the lobby until a room pass is available. More information about our visitor guidelines can be found below.
A family member or friend’s time in the hospital can be difficult for everyone. We provide comfortable and restful spaces and services for visitors. Our seasonally updated gift shop is a perfect place to relax while browsing for a gift for a loved one.
Our Huntington Collection is a unique resale shop, with all funds directly supporting our Senior Care Network. We encourage visitors to enjoy an afternoon browsing the items.
Huntington Hospital protects the privacy of our patients, employees and physicians, and limits photography, videotaping and audiotaping on our campus.
Photography is not permitted, except in patient rooms. Photos you or your visitors take can only include you, your family and your visitors. Professional photography is prohibited at all times.
If you have any questions regarding this policy, please call patient relations.