Visitors

We are temporarily restricting visitors for the safety of our patients, community and healthcare workers.

Visitors

COVID-19: Limiting the Spread of Illness

UPDATED VISITOR POLICY

Due to the evolving COVID-19 pandemic, we are temporarily restricting visitors to our campus.

While we understand that it is difficult to not be able to visit or stay with a loved one while they are in the hospital, our policy is essential to support the health and safety of our caregivers and preserve our limited supplies of personal protective equipment (PPE) such as masks, gowns and more.

We do have several exceptions to our no-visitor policy, however:

  • We reserve the right to ask visitors to leave at any time. 
  • Any visitor who exhibits signs and symptoms of illness will not be permitted entrance. 
  • Disruptive individuals will be asked to leave campus. 

Only the following individuals meet exceptions for visitation during COVID-19: 

  • One healthy parent at a time for pediatric and neonatal intensive care unit patients. 
  • One healthy birth partner for labor, delivery, postpartum and recovery units.  Find the full visitor policy for our Huntington Baby program here.
  • One healthy visitor to drop off and pick up all patients having procedures who require assistance (cannot walk, for example), including outpatient surgery, GI lab, radiology, and catheterization lab.  
    • This accommodation must be arranged in advance via the pre-operative phone call. 
    • To minimize exposure, visitor cannot accompany patient to the unit or procedural area. Upon clearing the illness screening to gain access to the campus, the visitor can help the patient to the registration area but then must leave the campus. 
    • Upon completion of the patient’s procedure, the family will be called and notified of next steps related to when the patient will be ready to go home and instructions for how to reunite with the patient at the hospital so they may go home. 
    • All procedural patients who do not require assistance can be dropped off outside of the main entrance to the hospital.  
  • One healthy visitor to drop off a patient in the emergency department.  
    • Once the patient is taken back into the care area, the visitor must leave campus and wait for a phone call.  
    • Visitors may wait in their cars or at an off-campus location.  
    • The only exception to this is that one healthy parent of a patient under the age of 18 will be allowed back into the care area with their child. 

End of Life Visitation: 

  • Patients receiving end-of-life care may have a one-time visit from a loved one upon approval from the house supervisor.  
  • Guidelines for end of life visitation for COVID-19 positive and rule-out patients are based on health authority recommendations related to exposure and include:  
  • One visitor per patient only.  
    • Visitor must sign waiver related to exposure risk.  
    • Visits will need to be staggered based on unit activity, visitor must be flexible to that changing and unpredictable nature. 
    • Visitor must agree to follow all policies and requirements for visitation, including successful completion of illness screening at entry point and proper use of PPE while on campus  
    • Upon clearing screening, visitor will be escorted to the unit and, upon conclusion of visit, be escorted directly out of the hospital to minimize exposure to others. 
    • Visits are restricted to be no more than 15 minutes in length to reduce exposure.  
    • Visitor must remain in patient’s room during the visit (no in-and-out of the unit, this is to help preserve PPE) 
  • Thank you for your patience and understanding. Our policies are guided by the safety of our healthcare workers, the safety of our community and preservation of PPE as this pandemic evolves.  
  • We revisit this policy weekly based on guidance from health authorities, availability of PPE, COVID-19 patient census and the advice of our infectious disease specialists. 

All tours and in-person classes / events are cancelled until further notice.

Please visit our COVID-19 information page to get more information on the resumption of elective surgeries, FAQs, and more.

You can also call our COVID-19 information line at (626) 397-3777.

NOTICE: Tents Outside Emergency & Trauma Center

We have set up our surge tents proactively in case we need to expand our capacity to screen patients who could require hospital care. At this time we do not need them. If we have a patient surge, we will activate use of the tents, alongside other measures that we have defined in our surge plan to free up beds and streamline care.

Directions & Parking

Find out how to get here and where to park. If you’re staying in the area, see our list of local services and hotels. Also find out how our ongoing construction could impact you.

Main Lobby Hours

5:30 A.M. – 8:00 P.M., 7 days a week

Please note that we are restricting visitors. Please review the temporary visitor policy before arriving.

Visiting Hours

Visitor hours are suspended during COVID-19

Our general visiting hours are 11 a.m. to 8 p.m. daily. Some departments have specific visiting hours in place, so please reference the Visiting Hours by Department section below.

Please stop at the lobby information desk to obtain your visitor pass. Additional visitors will be asked to wait in the lobby until a room pass is available. More information about our visitor guidelines can be found below.

Visitor Services

Visitor services are suspended during COVID-19

A family member or friend’s time in the hospital can be difficult for everyone. We provide comfortable and restful spaces and services for visitors. Our seasonally updated gift shop is a perfect place to relax while browsing for a gift for a loved one.

Our Huntington Collection is a unique resale shop, with all funds directly supporting our Senior Care Network. We encourage visitors to enjoy an afternoon browsing the items.

Photo Policy

Huntington Hospital protects the privacy of our patients, employees and physicians, and limits photography, videotaping and audiotaping on our campus.

Photography is not permitted, except in patient rooms. Photos you or your visitors take can only include you, your family and your visitors. Professional photography is prohibited at all times.

If you have any questions regarding this policy, please call patient relations.