Telehealth Services

Telehealth Services

Maintaining your health and well-being is our top priority. Receive the care you need from the comfort and safety of your home through our virtual Telehealth services.

Telehealth visits are video conference calls through your desktop computer, tablet, or smart phone. If appropriate for the care you need, your doctor will be able to evaluate your condition and discuss treatment options in real-time.

Scheduling

View our locations page for contact information, then call us to discuss the appropriateness of a telehealth visit for the care you need.

We are accepting new patients!

We are currently accepting new patients through Telehealth visits, though availability may be limited. Please call us at (626) 397-8368 to schedule a Telehealth visit with a physician currently accepting new patients.

Compatibility

To host our telehealth visits, we use a secure online platform called Doxy.Me. The service is compatible with the following devices and linked internet browsers:

If using a PC or Mac, please use one of the following web browsers to connect to the internet: Chrome, Firefox, Safari

If using an Android Phone, please use Chrome to connect to the internet.

If using an iPhone, please use Safari to connect to the internet.

Connecting

To check into your scheduled telehealth appointment, simply enter the link to your provider’s virtual waiting room into your internet browser (it should look like hhp.doxy.me/RoomName). Your provider will start the call when ready.

There is no need to download software or create an account. If you’re connecting through your desktop computer, please make sure your device has a camera and microphone.

Click here for a step-by-step guide to connect.

Security

Rest assured, your telehealth visit will be private and secure. All data is encrypted, your sessions are anonymous, and none of your information is stored. Doxy.Me adheres to HIPAA, PIPEDA, and GDPR data privacy requirements.

Billing

Most major insurances cover telehealth services, including Medicare and Medicare Advantage. For specific coverage details, please contact your benefits provider.

Our Patient Portal is another great online tool to help us stay connected. Enroll today!