Cost of Care - Patient Financial Resources
We want to help you make informed choices about your healthcare, and have
a better understanding of your financial obligations when you come to
us for care.
Huntington Hospital Cost of Care Information
Pricing at Huntington Hospital
Pricing Transparency Commitment
We know that especially today, when so many people are uninsured or underinsured,
it is important for individuals to have healthcare pricing information.
We are committed to making this information available to consumers so
they can better anticipate and understand their financial responsibilities
and make informed healthcare decisions.
Because we know that healthcare is complex and that a general listing of
prices for our common procedures will not meet everyone's needs, we have
added a toll free number consumers can use to contact us for an estimated
service quote. Our goal in making this information easy to access is to
remain a leader in key healthcare initiatives aimed at better patient care.
Understanding Healthcare Prices
Pricing Estimates
Huntington Hospital is committed to providing meaningful information to
our patients related to financial obligations for healthcare services.
It is our intent with this website to publish our financial assistance
policies and the pricing ranges for our most common services.
In order to provide you with information that is helpful based on your
personal healthcare coverage, we must first differentiate between patients
with some form of insurance or Governmental coverage, like
Medicare or Medicaid, and patients without insurance or coverage. Huntington Hospital offers
many forms of financial relief for patients without healthcare insurance
(the "uninsured") needing emergent or non-elective services. See our Financial
Assistance section below. Learn more about pricing and payments for
Medicare patients and
Self Pay patients.
Obtaining an Estimate
Before you request an estimate, it is important that you contact your insurance
company to ensure that the services required are "covered services." In
the event that some or all are not a covered service under your plan,
please refer to our uninsured information below. You will also need to
contact your physician's office to get the specific diagnosis or procedure
description.
Call our service center at
1-800-464-1722 with questions about pricing and our representatives can provide a good
faith estimate.
Prior to your call, please contact your physician's office to get the specific
diagnosis or procedure description.
When you call our service center, please have the following information
available, so that we can provide you with the best estimate possible:
- Description of services needed - we will need to know as much information
as possible about the specific services as described by your physician.
- Type of services needed - we need to know if you will be admitted to the
hospital as an inpatient overnight, or if you are expected to be treated
on an outpatient basis.
- Physician/specialist Name - example, if you are having surgery, we will
want to know the surgeon's name.
- Your insurance card - please have your card available so that if needed,
we can get the following information from you: name of insurance company,
type of policy (e.g. HMO, PPO, POS, Indemnity), policy holder's name,
group name and number, policy number, insurance company phone number.
- Policyholder's personal information - it is possible that the insurance
company will want us to verify the Social Security Number and date of
birth of the person who is named as the primary insurance policy holder.
Source of Rate Information
Generally we use recent data to determine pricing on our most common surgical
procedures and inpatient admissions. Any hospital advertised prices or
flat rates will supersede these rates. If the hospital has not had at
least 5 patients in the past year utilizing that service, "N/A" will appear
in the pricing range. "Hospital Stay range" refers to an average length
of stay in the hospital for inpatient admissions. Any hospital advertised
prices or flat rates will supersede these rates.
Your Hospital Bill
This is how our billing process usually works:
- A claim will be sent to your insurance company shortly after your services
are complete.
- After your insurance company receives the claim, the insurance company
may contact you for additional information. Please respond to your insurance
company's questions as quickly as possible so their payment is not delayed.
- It usually takes 30 - 45 days for your insurance company to pay your claim.
- After your insurance company pays us, we will provide you with information
about any amount you may still owe.
Please keep in mind that your policy is an agreement between you and your
insurance company. If you did not follow your insurance plan's terms,
they may not pay for all or part of your care.
Additional Bills You May Receive
The estimates provided are only related to your hospital bill. Your personal
physician or other physicians providing you with services related to your
hospital stay or visit will bill you separately. This can include fees
related to specialists, anesthesiologists, pathologists, and radiologists.
Independent laboratory and radiology services will also bill you separately
for reading and interpreting EKG's, X-rays, EEG's and lab work. If you
have questions about those bills, please call the number printed on their
statements.
Payment at Time of Service
Similar to your visits to your physician's office, we will ask you for
your co-payment, coinsurance and/or deductible payment at time of your
services based on your specific insurance benefits. We accept major credit
cards, checks, money orders and cash.
Pay Your Bill Online
Huntington Hospital E-Payment makes it easy for our customers to manage their own account. Customers
can choose to receive statements by email, make online payments, or update
their information.
Financial Assistance
Huntington Hospital is committed to making health care available to everyone
in our community, regardless of their ability to pay. Our financial assistance
program helps low-income, uninsured or under-insured patients who need
help paying for all or part of their medically necessary care.
If your income is at or below 350% of the Federal Poverty Guidelines, and
you do not meet the qualifications for Medicaid you can request financial
assistance by completing an application and submitting certain documents.
To get a paper application, get help applying, or learn more about our
policy, you can:
- Talk to someone business office between 8am and 4pm, Monday to Friday,
by calling 626.397.5324 (translation services available). You can leave
a message after hours.
- Send a request by mail to 100 W. California Boulevard, Pasadena CA 91105
- Visit our HelpHub in the main lobby of the hospital between 7am - 6pm,
Monday through Friday, or go to any inpatient, outpatient or emergency
patient admitting area.
- Access our full Financial Assistance Discount Policy.
Get the application online here. Huntington Hospital provides the application
and policy in the most commonly requested languages.
Financial Assistance Forms
Summary of Financial Assistance Policy
Financial Assistance Application
Financial Assistance Policy
FAP Appendix A
FAP Appendix B
Patient Collections Policy
If you do not have Adobe Acrobat Reader, you may download it free from
the Adobe® website, by clicking on the link below:
For questions regarding this form, please call:(626) 397-5324
Financial Counselors
Huntington Hospital has financial counselors on hand to evaluate your eligibility
for various local and state Programs, including County Assistance and Medicaid.
Uninsured Discount Policy
For patients who do not meet the Financial Assistance Discount Policy criteria
and will be expected to pay for services out of pocket, Huntington Hospital
offers a discount similar to that received by managed care health plans.
All Uninsured patients (excluding those receiving cosmetic procedures
and certain "package" procedures) will be given an Uninsured Discount.
All pricing estimates posted under the “Uninsured” insurance
type already reflect the hospital's uninsured discount. To access our
full Uninsured (Self-Pay) Policy, click here.
Payment
Similar to when you visit your physician's office, we expect payment at
time of service. If you are ineligible for Medicaid or Financial Assistance
and cannot pay your entire bill, we will work with you to set up monthly
payment arrangements. If, after your services are received, any additional
payment is due, we will send you information about any amount you may
still owe. We accept major credit cards, checks, money orders and cash.
You may also
pay your bill online.
Price List
Prices are currently effective
1/1/2019. Patient obligation may differ depending on the health plan. These are
at gross amounts with no adjustments for discounts, charity, etc. Pharmacy
prices are based on an average current year price, so prices may vary.
Pharmacy charges with VAR charges have no current volume and is based
on relationships to current cost throughout the year. Ref Lab Fee prices
are our reference outpatient lab prices. Our supplies charges are based
on cost with facility standard mark-ups.
If there are no prices in the file, please use the following explanations below:
MISC - Miscellaneous charge which are dynamic and based on relationships to
current cost throughout the year.
PANEL - Panel charge which is comprised of individual charges with its own price
STAT - Statistics only charge and is meant to be for tracking purposes only.
VAR - Pharmacy charges that are variable based on a variable cost and the
type of drug. The estimated price cannot be determined as volume is not
available.
Huntington Health Physicians Cost of Care Information
Additional Bills You May Receive
Huntington Health Physicians only bills for physician services during your
hospital stay or laboratory service. You may receive a separate bill from
Huntington Hospital for facility and technical charges.
Payment at Time of Service
A Huntington Health Physician provider will ask you for your co-payment,
coinsurance and/or deductible payment at time of your services based on
your specific insurance benefits. We accept major credit cards, checks,
money orders and cash.
Pay Your Bill Online
Huntington Health Physicians offers
E-Payment, making it easy for our customers to manage their own account. Customers
can choose to receive statements by email, make online payments, or update
their information.