Frequently Asked Questions (FAQs) for Patients
Does Huntington Health Physicians participate in Covered California (California’s
health insurance exchange)?
Yes. Huntington Health Physicians is participating in the California health
insurance exchange through Anthem Blue Cross (PPO and EPO), Blue Shield
of California (PPO) and Health Net (PPO) plans. We are also participating
in LA Care HMO through HealthCare Partners (non Medi-Cal plans only).
By selecting one of these plans, you’ll be able to access our medical
Does Huntington Health Physicians take my type of insurance?
Huntington Health Physicians accepts most PPO, HealthCare Partners-Pasadena
HMO, Medicare, Medi-Cal (non-HMO) and TriCare insurance plans. We do not
accept Private HealthCare Systems (PHCS).
Click here to see a list of the major health plans that we accept. To find out if
we accept your health plan, you can also call our Customer Service Department
at (626) 397-8335.
What are my Medicare coverage options?
Does Huntington Health Physicians accept Medi-Cal?
Yes, Huntington Health Physicians accepts Medi-Cal (non-HMO health plans).
We do not accept Medi-Cal HMO plans such as Molina or LA Care.
Are any Huntington Health Physicians doctors accepting new patients?
Yes! Most of our physicians are accepting new patients. To find the right
doctor for you, please visit our
Provider Directory and call the office to set up an appointment.
I received a billing statement from Huntington Health Physicians and I
have questions. Whom can I call?
For any questions or issues regarding your Huntington Health Physicians
billing statement, please call our Customer Service Department at (626)
397-8335. Representatives are available to take your call Monday through
Friday from 8:00 am to 5:00 pm.
How do I pay the bill I received?
For your convenience, you can pay your bill
online, by phone, by mail, or by visiting one of our office locations. Cash,
check or credit card payments can be made at any of our office locations.
Check or credit card payments can be mailed to us at:
Huntington Health Physicians
PO Box 60787
Pasadena, CA 91116-7313
Our Customer Service Department is also available to take a credit card
payments over the phone. To reach us, please call (626) 397-8335.
Which credit cards can I use for payment?
We currently accept Visa, MasterCard, Discover and American Express.
How do I get a copy of my medical record?
To request a copy of your medical record, please contact our Medical Records
Department at (626) 397-8302.